BERKER BROS LTD - PRIVACY POLICY

• This website is brought to you by Berker Bros Ltd. We take the privacy of our website users very seriously. We ask that you read this Privacy Policy ('the Policy') carefully as it contains important information about how we will use your personal data.
• For the purposes of the Data Protection Act 1998, Berker Bros Limited ('we' or 'us') is the 'data controller' (i.e. the company who is responsible for, and controls the processing of, your personal data.

Personal data we may collect about you

• We will obtain personal data about you (such as your name, address, telephone number and email address) when you register to use this website.
• We may monitor your usage of this website. This may include monitoring how many times you visit, which pages you go to, traffic data, location data and the originating domain name of a user's internet service provider. This information helps us to build a profile of our users and therefore improve our services to you. Some of this data will be personal data (such as the data described in Paragraph 3 above) but some will be aggregated or statistical, which means that we will not be able to identify you individually. Please see further the section on 'Use of cookies' below.
• We will hold your personal data on our systems for as long as is necessary without limitation; or in any event personal data will not be kept for longer than six years after the termination of your account.

How we may use your personal data

• We will use your personal data for the purposes described in the data protection notice that was given to you at the time your data were obtained. These purposes include:
  • to help us identify you and any accounts you hold with us
  • to help us administer and maintain accurate records
  • statistical analysis and market research
  • customer profiling
  • to enable us to prevent fraud and other misuse of the website
  • customising this website and its content to your particular preferences
  • to notify you of any changes to this website or our services which may affect you and to respond to any queries or questions raised by you or other users of the website.
  • security vetting
  • improving our services to you and helping us to ensure that our services are the most useful and appropriate for your needs.

Disclosure of your personal data

• We may disclose your personal data to
  • our agents and service providers (e.g. providers of web hosting or maintenance services)
  • law enforcement agencies in connection with any investigation to help prevent unlawful activity

Keeping your data secure

• We will use technical and organisational measures to safeguard your personal data, for example:
  • access to your account is controlled by password and username which are unique to you
  • we store your personal data on secure servers
• Whilst we will use all reasonable efforts to safeguard your personal data, you acknowledge that the use of the internet is not entirely secure and for this reason we cannot guarantee the security or integrity of any personal data which are transferred from you or to you via the internet.

Monitoring

• We may monitor and record communications with you (such as telephone conversations and emails) for the purpose of quality assurance, training, fraud prevention and compliance.

Information about other individuals

• If you give us information on behalf of someone else, you confirm that the other person has appointed you to act on his/her behalf and has agreed that you can:
  • give consent on his/her behalf to the processing of his or her personal data
  • receive on his/her behalf any data protection notices

Use of cookies

• When you use this website, we may collect information about your computer, such as your IP address and/or browser, which we will use for administration purposes and statistical analysis. This information will not usually identify you personally.
• We may also obtain information about your online movements and use of the internet. We do this by placing a 'cookie' on your computer's hard disk. Cookies are alphanumeric identifiers that we transfer to your computer's hard drive through your Web browser to enable our systems to recognise your browser. Cookies are used for several reasons:
  • to recognise you whenever you visit this website
  • to speed up access to this website (so you do not have to log on each time)
  • to store your personal preferences
  • to build a profile about you
  • to better target our marketing and advertising campaigns
• The vast majority of web browsers accept cookies. However, you can change your browser settings so that cookies are not accepted. If you do this, you may lose some of the functionality of this website for which we are not responsible.

Our contact details

• We welcome your feedback and questions. If you wish to contact us, please send an email to feedback@berkerbros.co.uk or you can write to us at Berker Bros Ltd, 70 Queen Elizabeth Walk, London N16 5UH or call us on 020 8802 1881.
• We may change this Policy from time to time. You should check this Policy occasionally to ensure you are aware of the most recent version which will apply each time you access this website.